You can cancel the SMS service at anytime. Simply text "STOP" to the shortcode or number you use to communicate with us. Upon sending "STOP", we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.
To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. If you experience issues with the messaging program, please reply with the keyword HELP for more assistance, or reach out directly to [email protected].
Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. You will receive messages as you interact with us or as you take action on our site, such as when you submit an order or request additional information about a promotion or future event. Additionally, we may message you about a promotion from time to time.
For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our privacy policy: https://rei.homeenvysolutions.com/privacy-policy/.